Certificate in Hospitality Operations
The Hospitality Operations Certificate program is designed to prepare students to work in the Hotel and Restaurant Industry. Graduates are eligible for the Hospitality Operations Management Certificate of Specialization issued by the Educational Institute of the American Hotel and Lodging Association. Students are trained for entry-level management positions and advancement in this hospitality industry.
The program is designed for completion in two semesters. The first semester covers managing services, food safety, and cost control of food and beverages. The second semester is devoted to management, marketing, front office, and hands-on experience and training at a hospitality affiliate in the Shreveport-Bossier City area.
The Hospitality Program offers day, evening, weekend, and on-line courses, which makes this program accessible to meet the needs of the working adult. The program is the product of the rapid response posture of this institution to the hospitality workforce industry in Northwest Louisiana. Also, it complements the Travel & Tourism Industry, and is one of the world's largest industries. In the United States, the Tourism & Travel Industry is the nation's third largest employer. According to industry data, there will not be enough trained employees to fill all of the available positions in the next five years. Graduates of this program will help to alleviate the manpower shortage in the Tourism & Travel Industry, especially in Northwestern Louisiana.
Please see your advisor or University Catalog for more information