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Phlebotomists are health care professionals skilled in the procurement of blood and in facilitating the specimen collection process. The main function involves obtaining patient's blood specimens by venipuncture and microsampling techniques. Other duties involve facilitating the collection and transportation of other clinical specimens and processing specimens for the laboratory analysis.

The Program prepares students for employment in clinical laboratory facilities, generally under the supervision of the appropriate technologist. The curriculum includes courses concerned with instruction in general education and phlebotomy. Technical skills are acquired through a clinical practicum, which is a competency based system designed to prepare students for the workforce. Upon successful completion of the coursework, Southern University at Shreveport will grant a certificate in phlebotomy education.

Description of the Profession

Phlebotomists are proficient in:
  • collecting, transporting, handling and processing blood specimens for analysis;
  • recognizing the importance of specimen collection in the overall patient care system;
  • relating the anatomy and physiology of body systems and anatomic terminology to the major areas of the clinical laboratory, and to general pathologic conditions associated with body systems;
  • identifying and selecting equipment, supplies and additives used in blood collection;
  • recognizing factors that affect specimen collection procedures and test results, and taking appropriate actions within predetermined limits, when applicable;
  • recognizing and adhering to infection control and safety policies and procedures;
  • monitoring quality control within predetermined limits;
  • recognizing the various components of the health care delivery system;
  • recognizing the responsibilities of other laboratory and health care personnel and interacting with them with respect for their jobs and patient care;
  • demonstrating professional conduct, stress management, interpersonal and communication skills with patients, peers and other health care personnel and with the public;
  • demonstrating an understanding of requisitioning and the legal implications of their work environment;
  • applying basic principles in learning new techniques and procedures;
  • recognizing and acting upon individual needs for continuing education as a function of growth and maintenance of professional competence.
Upon graduation and initial employment, the phlebotomist will be able to demonstrate entry level competencies in the above areas. Reference: NAACLS Guide to Approval, 2001

Program Mission

The mission of the Phlebotomy Technician Certificate program of Southern University-Shreveport is to be an exemplary program graduating highly qualified individuals to fill the employment needs of clinical laboratories. The Program is committed to serving students and the medical laboratory community through guidance, excellent academic instruction and professional training utilizing traditional and innovative means while understanding the cultural diversity of individuals, maintaining a student-centered philosophy, striving to make wise use of community and educational resources and materials. The faculty of the Phlebotomy Technician Program is committed to providing quality instruction by preparing the graduate to be employable at an entry level in general Phlebotomy and to be successful on the National Certification Examination in Phlebotomy.

Program Goals

Upon completion of this program the student will successfully:
  1. Demonstrate knowledge of the health care delivery system and medical terminology.
  2. Demonstrate knowledge of infection control and safety.
  3. Demonstrate basic understanding of the anatomy and physiology of body systems.
  4. Associate the major areas and departments of the clinical laboratory with the laboratory tests ordered to evaluate a patient’s pathologic condition or illness.
  5. Demonstrate understanding of the importance of specimen collection in the overall patient care system.
  6. Demonstrate knowledge of collection equipment, various types of additives used, special precautions necessary and substances that can interfere in clinical analysis of blood constituents.
  7. Demonstrate proper techniques to perform venipuncture and capillary puncture.
  8. Demonstrate knowledge of pre-analytical errors that can significantly alter results.
  9. Demonstrate understanding of requisitioning, specimen transport and specimen processing.
  10. Demonstrate understanding of quality assurance in Phlebotomy.
  11. Demonstrate understanding of the basic concepts of communications, personal and patient interaction, stress management, professional behavior and legal implications of the work environment.

Essential Functions and Technical Standards

Health Sciences programs establish technical standards and essential functions to insure that students have the abilities required to participate and potentially be successful in all aspects of the respective programs. Successful students are those who are highly disciplined, self-motivated, self-reliant and capable of working independently.

Essential functions, as distinguished from academic standards, refer to those physical, cognitive and behavioral abilities required for satisfactory completion of all aspects of the curriculum, as well as the development of professional attributes required by the program officials and clinical faculty of all students upon completion of the program. The essential functions consist of minimal physical, cognitive, affective and emotional requirements to provide reasonable assurance that students can complete the entire course of study and participate fully in all aspects of clinical training.

Students with Disabilities

Qualified applicants with disabilities are encouraged to apply to the program. It is the responsibility of the student to contact the Office of Students Student Affairs/Counseling Center if they feel they cannot meet one or more of the technical standards listed. Reasonable accommodations for persons with documented disabilities will be considered on an individual basis, but a candidate must be able to perform in an independent manner. There will be no discrimination in the selection of program participants based on race, creed, color, gender, age, marital status, national origin, or physical or mental disability, providing mandatory standards can be met.

Admission into the clinical practicum is competitive and based upon the number of clinical spaces available at local affiliated hospitals and other types of clinical facilities. Students are selected based on set criteria which include approval from the program's admission committee.

Admission into the program is competitive and based on selected entrance criteria:

  • High school diploma or equivalent
  • Program application
  • College transcript(s) if applicable
  • Brief narrative of intent
  • Three (3) letters of reference
  • GPA of 2.0 or better
  • Interview with Phlebotomy Interview Committee

ACT and Placement exams are required. Developmental courses may be necessary to begin the curriculum.


Gainful Employment information for the Phlebotomy program can be found here.


For more information, contact:

Patricia Raphael-Brown

Southern University at Shreveport | Martin Luther King Jr. Drive | Shreveport, Louisiana 71107
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