The Bursar's Office, a part of the Office of Finance and Administration, is responsible for billing and collection of student fees as well as the disbursement of financial aid funds. This office provides students, parents, and other constituencies with an effective and efficient service with which to conduct their financial affairs with the University.
The University Cashiering Department in the Bursar's Office has the responsibility for the receipt, deposit and safeguarding of institutional funds. The Cashiering function is centralized in the Bursar's section.
To avoid your classes from being purged PLEASE complete the registration process by accepting your fees through your Student Banner Account and print your fee sheet.
If you made a partial payment online, you will be prompted to complete a Master Promissory Note before you can print your fee sheet.
Failure to complete these instructions will result in your classes being purged and you will NOT be enrolled for the current semester.
Click here for fee acceptance instructions.
Methods of Payment
The Cashier’s Office accepts cash, MasterCard, Visa, Discover, money orders, or cashier’s checks for payments on accounts. The University does not accept personal checks.
To make a payment over the phone please contact the cashier at: 318-670-9305.
Payments can be made at the cashier's window located in the Administration Building. If you choose, you may send a cashier's check or money order (with the student ID #, payable to Southern University at Shreveport. Students are strongly advised not to send cash in the mail for payments.
Mail payments to:
Southern University at Shreveport
Office of Finance & Administration
3050 Martin Luther King, Jr. Drive
Shreveport, LA 71107
Southern University at Shreveport is committed to providing a quality, affordable education to each of its students.
Click here for Fall 2014 Fees
Financial Aid Refunds
Financial Aid Refunds are credited to your SUSLA Higher One debit card (OneAccount) or other designated bank account. You can access your Higher One account at www.suslajaguarcard.com Once All of your aid has been posted after the Census Date, The negative amount due is the amount you will receive back as a refund within 7-9 days.
Please access your student banner account and view your fee sheet/account summary. Once the amount due goes from a negative number to a zero balance, you will see Manual Refund on the Student Account Summary page. After your account is zero out, it will be posted to your SUSLA Jaguarcard within 24 hours.
- Higher One will notify students via email when refunds are credited to the Higher One debit cards (OneAccounts).
- Higher One will notify subscribers via mobile alerts (text messages) when refunds are credited to the Higher One debit cards (OneAccounts).
- To subscribe to Higher One mobile alerts, log in by clicking here and selecting the "Refunds" tab.
- If you opted to have your refund deposited into an alternate designated bank account, please check with your banking institution for information on deposit notifications and alerts.
If your SUSLAJaguar debit card is lost or stolen, you can receive a replacement card by contacting the cashier’s office at 318-670-9305. The fee for a replacement card is $25.00.
Refund for Dropping a Class
Students who drop a course or multiple courses – but remain in at least one semester credit hour – are entitled to a 100 percent refund for those classes dropped by the Census Day of the session. Students who drop classes after the Census Day are not eligible to receive a refund and retain full financial obligation for their classes.
The Academic Calendar provides the Census Day for each session.
Refund for Dropping All Classes
(Complete Withdrawal from the University)
Students who drop all courses or withdraw from the University by the Census date published in the Academic Calendar are entitled to 100% refund. Students who drop classes after the census date are not eligible to receive a refund and retain full financial obligation for their classes.
Students should not assume that they will be automatically dropped from their courses for non-payment. Students are solely responsible for ensuring that they have successfully dropped their courses in order to avoid additional fee charges to their accounts.
Students receiving Financial Aid should check with their financial aid counselor before dropping classes as the Financial Aid Office may need to adjust their financial aid award.
Certain fees are non-refundable.
Refunds for students who drop before the census date will be processed within 3 -5 business days. Please contact the Cashier’s office for any questions concerning a refund.
Under the Deferred Payment Plan (DPP), a student may elect to defer up to 40% of their educational fees. Specific due dates are given at time of registration. The DPP requires that the student pay at least 60% of current fees assessed at the time of application. Any outstanding balance must be paid in full prior to this type of arrangement.
Late fees or books cannot be paid through deferred payment plan.
To request a deferred payment please contact the Bursar’s Office at firstname.lastname@example.org .
Previous Balance/Delinquent Accounts
Students that do not pay the total account balance in full by the final due date will have a financial hold placed on their record.
A financial hold (FH) restricts all university services, including future registration. If your account balance remains outstanding, the financial hold also prevents graduation as well as the processing of official transcripts.
The Bursar’s Office assists current and former students with resolving financial holds.
Student accounts remaining unpaid by the end of the term are deemed delinquent and will be reviewed for Collections.
Contact the Bursar’s Office to:
Resolve your delinquent balance.
Set-up payment arrangements and avoid further collection action.
Discuss your financial difficulties and recommend repayment options
All delinquent balances must be satisfied in full before students are permitted to register for classes. Requests for transcripts and diplomas will be denied until all delinquencies are resolved.
Further collection actions may include but are not limited to:
Bursar’s Office Forms:
Cashier Window/Bursar's Office Hours:
Monday - Thursday
8:30 a.m. to 5:30 p.m.
8:30 am. To 11:30 p.m.
Saturday and Sunday
For more information, contact:
L.C. Barnes Administration Building, Room A-13
L.C. Barnes Administration Building, Room A-28
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