Incumbent Worker Training Program (IWTP)

Related Programs

Incumbent Worker Training Program

The IWTP was created by the Louisiana Workforce Commission (LWC), formerly called the Louisiana Department of Labor (LDOL), to assist business and industry in developing / upgrading the skills of their existing employees. The IWTP is a partnership comprised of the LDOL, employers and training providers. As a training provider, Southern University at Shreveport (SUSLA) collaborates with Louisiana employers by assisting them in the completion of their application for funding, developing training curriculums, overseeing the training process and disbursement of funds after the employer's application has been approved. It is the expectation that the training will result in the creation of new jobs, the retention of jobs that otherwise may have been eliminated, and an increase in wages for the trained workers.

To be eligible for participation in the IWTP, businesses must have operated in Louisiana and contributed to the state's Unemployment Insurance System for at least three years.

Additionally, an employer or consortium of employers with similar needs must have a minimum of 15 employees to be trained. It is imperative that employers seeking an IWTP grant make a long-range commitment to employee training.

A sampling of a few of the many courses offered to employers through IWTP includes:

  • Business Ethics
  • Customer Service
  • Handling Difficult People
  • Health & Wellness Awareness
  • Into to Communication
  • Mentoring and Coaching
  • Motivating the Workforce
  • Progressive Discipline Mgmt.
  • Time Management
  • Intro to Computers
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Telephone Etiquette
  • Strategic Planning/Project Management
  • Microsoft Word
  • QuickBooks
  • Maintenance Technology
  • Profit Control
  • Equipment Troubleshooting
  • ServSafe
  • Turbo Training
  • Airline-Non-Destructive Testing
  • Inspections Procedures
  • Liquid Penetrate Testing
  • OSHA