Program and Student Learning Outcome Assessment Cycle

OUTCOMES AND ASSESSMENT CYCLE


    CYCLE FOR COMPLETING INSTITUTIONAL EFFECTIVENESS PLANS & REPORTS

    As depicted in Figure I and II, SUSLA adheres to an on-going and cyclical process for assessing the effectiveness of its non-instructional and instructional programs and courses. Programs are to complete an Institutional Effectiveness Plan in the fall of each academic year and report the findings in the Institutional Effectiveness Report in April/May. Similarly, applicable courses complete a Course Assessment Report in accordance with the University assessment cycle.

    Figure I: IE Planning and Reporting Process

      Figure II: Annual Assessment Planning, Reporting & 
      Submission Cycle



    *Note: Course Assessment Reports are due at the end of the course.

    RESPONSIBILITY FOR ASSESSMENT

    The Institutional Effectiveness Plan and Report 

    Each department that receives a budget allocation should complete an annual Institutional Effectiveness (IE) Plan and Report. All funded departments or functions of the University have a responsibility for instituting the mission of the institution. Therefore, to determine the effectiveness of each unit, an IE Plan and Report is required. There are instances in which two or more departments or programs may complete one plan and report as one unit. In these instances, the department’s supervisor in collaboration with the Department of Outcomes Assessment and Quality Management should be consulted. Examples include stackable instructional or academic programs and departments where the operations are relatively inextricable or highly interdependent.

    Instructional Programs 

    The Institutional Effectiveness Plan and Report for Instructional Units are to be completed by University academic degree programs—both face-to-face and online degree programs. An academic degree program at Southern University at Shreveport leads to the attainment of a certificate, associate’s degree, or technical diploma and/or is recognized on the University’s degree inventory. Concentrations, independent of a degree program must also be assessed.
    Program directors/coordinators or department heads, with assistance from department faculty, wriare responsible for completing the plan and report. Program directors/coordinators should coordinate the assessment of the degree program with faculty in the department.

    Non-Instructional Programs
    The Institutional Effectiveness Plan and Report for Non-Instructional Units are to be completed by all administrative, student and educational support units. These units are budgeted units and are clearly delineated on the University’s organizational charts. Directors and coordinators, with assistance from department staff, are responsible for completing the plan and report.

    Tips for Sharing the Assessment Workload

    • Meet with faculty or staff at the beginning of each academic year to plan assessment for the year. Determine who is most appropriate to assess what, how the assessment will be done, and when the data should be collected and made available for reporting.
    • Do not wait until the end of the year to try to collect assessment data. It WILL ALLWAYS be overwhelming.
    • Make a calendar in Microsoft Outlook® to set reminders of when data should be collected and by whom.
    • Ask faculty or staff who collect the data to provide a preliminary analysis and summary while the information is easily retrieved from memory.
    • Discuss quarterly the assessment efforts and results of direct reports, when available. Incorporate the discussion in meetings to ensure the activity is occurring. This is a helpful reminder to personnel to gather the data.
    • Ensure that everyone in the department is a part of the process from the beginning to the end. This offers inclusion and buy-in.
    • If you are a one-person department, work with the Department of Outcomes Assessment to identify opportunities to make the assessment a part of your normal workload.

    SAMPLE ASSESSMENT PLAN FOR PAYROLL DEPARTMENT

    Outcomes →       PO1: Timely 
    Processing         
     
    PO2: Accurate
     Processing
                 
    PO 3: Quality 
    Services              

     PO4: Confidential
     Communication
    WHERE 
    Assessed 
     Payroll Office Payroll Office Payroll Office Payroll Office
    HOW 
    Assessed 
     Payroll Tracking Sheet
    or Report (track number
    of persons paid on time)          
     Payroll Tracking
    Sheet or Report
    (track errors)                      
     Survey Survey
    Who Is 
    COLLECTING
    Data
     Payroll Manager Payroll Manager Payroll
    Manager
    Payroll 
    Manager
    Who Is 
    ASSESSING
    Data
     Payroll Manager Payroll Manager Payroll
    Manager
    Payroll
    Manager
    WHEN
    Assessed
     Record biweekly when
    payroll is processed
    Record biweekly
    when payroll is 
    process
    Annually at
    the end of the
    fiscal cycle
    Annually at
    the end of the 
    fiscal cycle
    WHAT 
    YEAR 
    Assessed 
     2015-2016 2015-2016 2016-2017 2016-2017


    SAMPLE ASSESSMENT PLAN FOR PAYROLL DEPARTMENT


    Outcomes →       SLO1: 
    Application 
    of 
    Knowledge
             
     
    SLO2: 
    Communication 
    Skills
                 
    SLO 3: 
    Ethical 
    Decision-Making
                 

    SLO4: 
    Teamwork
    SLO5: 
    Information 
    Literacy Skills
     
    WHERE 
    Assessed 
    PSCY 2850: 
    Research 
    Methods
    PSCY 2850: 
    Research 
    Methods
    PSYC 2490:
    Abnormal 
    Psychology
    PSYC 2490: 
    Abnormal 
    Psychology
    PSCY 2850: 
    Research 
    Methods
    HOW 
    Assessed 
    Research
    Paper         
    Research
    Paper with 
    Presentation                  
    Final
    Research
    Group
    Project
    Final Research
    Group Project
    Research 
    Paper
    Who Is 
    COLLECTING
    Data
    Instructor of 
    Record
    Instructor of 
    Record
    Instructor of 
    Record
    Instructor of 
    Record
    Instructor of 
    Record
    Who Is 
    ASSESSING
    Data
    Instructor of 
    Record
    Instructor of 
    Record
    Department
    Faculty
    Department 
    Faculty
    Instructor of
    Record
    WHEN
    Assessed
    Course is 
    taken in final
    year
    Course is 
    taken in final year
    Course is 
    taken in final 
    semester
    Course is 
    taken in final 
    semester
     Course is taken
    in final year
    WHAT 
    YEAR 
    Assessed 
     2015-2016 2015-2016 2016-2017 2016-2017  2015-2016
               

    The Course Assessment Report

    The Course Assessment Report (CAR) is required to be completed by general education, online, and other applicable courses as designated by the division chair. Course instructors are responsible for completing the report as designated by the program coordinator. The program chair has the purview to schedule the collection of data as deemed meaningful.

    For courses with multiple sections and multiple instructors, faculty may pool their data and designate one person to complete the assessment form for the course. However, all faculty teaching the course, even adjuncts, should contribute to the assessment by providing appropriate data and information.

    The Course Assessment Report (CAR) is submitted to the program coordinator and Department of Outcomes Assessment and Quality Management.