Enrollment Assistant

Deadline

Part-Time: Review of applications begins Thursday, January 20, 2022 and continues until the position is filled.


Summary:

Southern University at Shreveport, Louisiana (SUSLA) is accepting applications for the Enrollment Assistant position. SUSLA is a comprehensive community college serving Shreveport, Bossier City, and surrounding areas in Northwest Louisiana.  It is one of five campuses constituting the Historically Black Southern University System.  The University serves approximately 3,000 undergraduate students and offers 32 undergraduate degrees and certificate programs in a variety of fields including Allied Health, Nursing, Aerospace Technology, Business Studies, Behavioral Science/Education and Science & Technology.

 

POSITION SUMMARY:

The Enrollment Assistant is a part-time position. The Enrollment Assistant is responsible for greeting visitors and providing general assistance to students and parents inquiring about admissions, registration, and financial aid. This includes assisting with processing student applications, completion and accepting awards in Banner. The intake support specialist will answer and make telephone calls and complete travel forms. This person will retrieve and distribute mail.

 

PRIMARY RESPONSIBILITIES

  • Process applications for new and former students
  • Advise students on the admissions process by providing current information using exemplary customer service through phone, email, Banners system and in person
  • Responding to all inquiries with 24 hours
  • Professionally greet all visitors and provide general assistance information to students inquiring about admissions, financial aid, and registration.
  • Answer and make telephone calls
  • Complete travel forms
  • Retrieve and distribute mail
  • Perform other duties as requested by the Director of Admissions and Recruitment
  • Other duties as assigned

 

REQUIRED EDUCATION AND EXPERIENCE

  • High school diploma; required
  • Excellent customer service skills; required
  • Ability to work independently and in a team environment
  • Must be dependable and able to maintain confidentiality in data collection
  • Strong attention to detail is essential

 

PREFERRED:   

  • Two years of office experience in a higher education
  • Specific knowledge or experience in postsecondary educational assistance processes such as financial aid, registration, and admissions

 

 

Compensation:

$15.00 per hour

 

Type

Part-time

 

APPLICATION PROCEDURE: Send cover letter, resume, transcript(s), and three references to:

Quiana B. Skidmore, Interim Director of Human Resources

ATTN: “ Enrollment Assistant” Vacancy
Southern University at Shreveport
3050 Martin Luther King, Jr. Drive
Shreveport, LA 71107
HResource@susla.edu  (NOTE: Please type “Clinical Instructor” in the Subject line)

 

APPLICATION DEADLINE:  Review of applications begins Thursday, January 20, 2022 and continues until the position is filled.

 

Southern University at Shreveport does not discriminate on the basis of race, color, national origin, gender, age, disability or any other protected class. Title IX Coordinator: Dr. Tuesday W. Mahoney, Fine Arts Building, Room C14, (318) 670-9201. Section 504 Coordinator: Dr. Anjelica Hart, NCR Building, Room 125, (318) 670-9367.


Reasonable accommodations may be made to enable individuals with disabilities to perform duties.

Criminal background check and reference verification is required.

Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry.

-EOE-

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