Program and Student Learning Outcome Assessment Cycle

OUTCOMES AND ASSESSMENT CYCLE

CYCLE FOR COMPLETING INSTITUTIONAL EFFECTIVENESS PLANS & REPORTS

As depicted in Figure I and II, SUSLA adheres to an on-going and cyclical process for assessing the effectiveness of its non-instructional and instructional programs and courses. Programs are to complete an Institutional Effectiveness Plan in the fall of each academic year and report the findings in the Institutional Effectiveness Report in April/May. Similarly, applicable courses complete a Course Assessment Report in accordance with the University assessment cycle.

Figure I: IE Planning and Reporting Process

Outcomes Assessment Cycle

Figure II: Annual Assessment Planning, Reporting & 
Submission Cycle

OUtcomes Assessment Submission
*Note: Course Assessment Reports are due at the end of the course.

RESPONSIBILITY FOR ASSESSMENT
The Institutional Effectiveness Plan and Report 

Each department that receives a budget allocation should complete an annual Institutional Effectiveness (IE) Plan and Report. All funded departments or functions of the University have a responsibility for instituting the mission of the institution. Therefore, to determine the effectiveness of each unit, an IE Plan and Report is required. There are instances in which two or more departments or programs may complete one plan and report as one unit. In these instances, the department’s supervisor in collaboration with the Department of Outcomes Assessment and Quality Management should be consulted. Examples include stackable instructional or academic programs and departments where the operations are relatively inextricable or highly interdependent.

Instructional Programs

The Institutional Effectiveness Plan and Report for Instructional Units are to be completed by University academic degree programs—both face-to-face and online degree programs. An academic degree program at Southern University at Shreveport leads to the attainment of a certificate, associate’s degree, or technical diploma and/or is recognized on the University’s degree inventory. Concentrations, independent of a degree program must also be assessed.

Program directors/coordinators or department heads, with assistance from department faculty, wriare responsible for completing the plan and report. Program directors/coordinators should coordinate the assessment of the degree program with faculty in the department.

Non-Instructional Programs

The Institutional Effectiveness Plan and Report for Non-Instructional Units are to be completed by all administrative, student and educational support units. These units are budgeted units and are clearly delineated on the University’s organizational charts. Directors and coordinators, with assistance from department staff, are responsible for completing the plan and report.

Tips for Sharing the Assessment Workload
  • Meet with faculty or staff at the beginning of each academic year to plan assessment for the year. Determine who is most appropriate to assess what, how the assessment will be done, and when the data should be collected and made available for reporting.
  • Do not wait until the end of the year to try to collect assessment data. It WILL ALLWAYS be overwhelming.
  • Make a calendar in Microsoft Outlook® to set reminders of when data should be collected and by whom.
  • Ask faculty or staff who collect the data to provide a preliminary analysis and summary while the information is easily retrieved from memory.
  • Discuss quarterly the assessment efforts and results of direct reports, when available. Incorporate the discussion in meetings to ensure the activity is occurring. This is a helpful reminder to personnel to gather the data.
  • Ensure that everyone in the department is a part of the process from the beginning to the end. This offers inclusion and buy-in.
  • If you are a one-person department, work with the Department of Outcomes Assessment to identify opportunities to make the assessment a part of your normal workload.

SAMPLE ASSESSMENT PLAN FOR PAYROLL DEPARTMENT

Outcomes PO1: Timely 
Processing
PO2: Accurate
 Processing
PO 3: Quality 
Services
PO4: Confidential
 Communication
WHERE 
Assessed 
Payroll Office Payroll Office Payroll Office Payroll Office
HOW 
Assessed
Payroll Tracking Sheet
or Report (track number
of persons paid on time)
Payroll Tracking Sheet or Report (track errors) Survey Survey
Who Is 
COLLECTING
Data
Payroll Manager Payroll Manager Payroll Manager Payroll Manager
Who Is 
ASSESSING
Data
Payroll Manager Payroll Manager Payroll Manager Payroll Manager
WHEN
Assessed
Record biweekly when
payroll is processed
Record biweekly when payroll is process Annually at the end of the
fiscal cycle
Annually at the end of the
fiscal cycle
WHAT 
YEAR 
Assessed 
2015-2016 2015-2016 2016-2017 2016-2017

SAMPLE ASSESSMENT PLAN FOR PAYROLL DEPARTMENT

Outcomes SLO1: 
Application 
of 
Knowledge
SLO2: 
Communication 
Skills
SLO 3: 
Ethical 
Decision-Making
SLO4: 
Teamwork
SLO5: 
Information 
Literacy Skills
WHERE 
Assessed
PSCY 2850: Research 
Methods
PSCY 2850: Research 
Methods
PSYC 2490: Abnormal 
Psychology
PSYC 2490:
Abnormal 
Psychology
PSCY 2850: Research 
Methods
HOW 
Assessed
Research Paper Research Paper with 
Presentation
Final Research Group
Project
Final Research Group
Project
Research Paper
Who Is 
COLLECTING
Data
Instructor of Record Instructor of Record Instructor of Record Instructor of Record Instructor of Record
Who Is 
ASSESSING
Data
Instructor of Record Instructor of Record Department Faculty Department Faculty Instructor of Record
WHEN
Assessed
Course is taken in final year Course is taken in final year Course is taken in final semester Course is taken in final semester Course is taken in final year
WHAT 
YEAR 
Assessed
2015-2016 2015-2016 2016-2017 2016-2017 2015-2016
The Course Assessment Report

The Course Assessment Report (CAR) is required to be completed by general education, online, and other applicable courses as designated by the division chair. Course instructors are responsible for completing the report as designated by the program coordinator. The program chair has the purview to schedule the collection of data as deemed meaningful.

For courses with multiple sections and multiple instructors, faculty may pool their data and designate one person to complete the assessment form for the course. However, all faculty teaching the course, even adjuncts, should contribute to the assessment by providing appropriate data and information.

The Course Assessment Report (CAR) is submitted to the program coordinator and Department of Outcomes Assessment and Quality Management.

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