Password Assistance

What is Password Self-Service?

The Password Self-Service system allows students, faculty, and staff of SUSLA to securely reset or update their passwords online, 24 hours a day, 7 days a week. Password updates made through this system apply to the appropriate university email accounts and supported campus services, helping ensure continued secure access to institutional resources.

SUS System Account

Your Southern University System (SUS) Account provides access to the following systems:

• Banner 9 Dashboard
• Canvas
• Dynamic Forms
• SUS System email account

Email Format: First name (dot) last name followed with @sus.edu

Example: john.doe@sus.edu

Note: Use SUS Self-Service Password Reset option to update or reset your SUS system account password.

SUSLA Local Campus Account

Your SUSLA Local Campus Account provides access to the following services:

• Computer login on campus devices
• Campus Wi-Fi access
• Campus email account

Email Format: First letter of first name + last name (up to the first 9 characters) + last four digits of U-Number

Example: jdoe7564@susla.edu

Note: Use the SUSLA Self-Service Password Reset to update or reset your local campus account password.

Need additional assistance?

If you are unable to reset your SUS or SUSLA password using the Password Self-Service system, or require assistance with any IT-related issue, please submit a Ticket Request for further assistance.