Student Email Accounts

All students at Southern University at Shreveport (SUSLA) are assigned two official University email accounts. Students are responsible for monitoring both accounts regularly, as University communications are distributed through these channels. SUS and SUSLA email accounts are provided through Microsoft Outlook 365 and may be accessed securely through a web browser, desktop email application or mobile device.

1. SUS System Email

Format

firstname.lastname@sus.edu

Example: john.doe@susla.edu

Initial Password Format

First 4 characters of your last name
First 4 digits of your Banner ID (#)

Example: doe4444

The SUS account provides access to:

Canvas
Banner 9 Dashboard
Dynamic Forms
SUS Email Account

2. SUSLA Campus Email

Format

First letter of your first name
First 9 letters of your last name
Last 4 digits of your U-number

Example: jdoe4444@susla.edu

Initial Password Format

Date of birth: May 1, 2019

Example: 050119 (DOB in MMDDYY format)

The SUSLA account provides access to:

Campus Computer login
Wi-Fi Access
SUSLA Campus Email Account

Note: Tuition and fees must be paid in full, and the student’s account must reflect a paid or approved good standing status. Students with outstanding financial obligations will need to contact the Bursar.

Security Notice – Protect Your Account

The security of your University account is your responsibility.

Do not share your password under any circumstances. No University official, faculty member, staff member, or DoIT representative will ever request your password.
Do not approve any Multi-Factor Authentication (MFA) request that you did not personally initiate. Unauthorized approval may compromise your account.
Safeguard your personal and financial information. Never provide your Social Security number, bank account details, or other sensitive information in response to email, phone, or online requests unless you have independently verified the legitimacy of the request.
Exercise caution with email communications. Do not click on links or open attachments from suspicious, unexpected, or unfamiliar sources.
Immediately treat any uninitiated login attempt, password reset notification, or MFA prompt as a potential phishing attempt or scam. Report suspicious activity promptly to the Helpdesk.

Failure to safeguard your credentials may result in unauthorized access to your academic records, financial information, and personal data. If you believe your account has been compromised, contact the DoIT Helpdesk immediately.

Stay vigilant. Protect your identity. Secure your account.

Get Assistance

Ticket Request & Email: Submit a ticket request for technical support or email us directly at servicedesk@susla.edu

L. C. Barnes Administration Building, Room A-44
3050 Martin Luther King, Jr. Drive
Shreveport, LA 71107

Helpdesk Phone: 318-670-9900